Intermedia enhances Microsoft Teams by streamlining communication, improving customer interactions, and boosting productivity for businesses using MS Teams. Our all-in-one solution gives you advanced calling with no Microsoft Phone license required.
Enjoy crystal-clear, reliable phone calls without leaving the Teams app, all backed by our 99.999% uptime.
Boost efficiency with call center features like queues, monitor, whisper, barge, and wallboards.
Optimise call handling and ensure no call goes unanswered.
Stay connected with unlimited calling minutes and free calls to 33 countries.
Sync presence between Teams and Unite to avoid interruptions and maintain workflow.
Gain valuable insights into your call performance with detailed analytics.
Automatic 30-day rolling retention of call history, recording, voicemails, and Teams chat and video meetings.
Connect effortlessly with popular CRM platforms like Salesforce, ServiceNow, and more.
Enhance communication in shared spaces with lobby and conference room phone support.
Designed for businesses that use Teams for collaboration, Unite For Teams Advanced provides advanced telephony capabilities – all without a Microsoft phone licence.
Integrate Unite’s advanced cloud-based phone system directly into Microsoft Teams – no need for an additional Teams Phone licence.
Consolidate communication and collaboration tools right in your Teams app, reducing complexity and simplifying the user experience.
With Unite for Teams Advanced, you can still make calls via the mobile or web app if Teams experiences an outage.
Optimise call handling and enhance communication with features like call queues, monitor, whisper, and barge.
Get exceptional support from Intermedia, a trusted Microsoft Gold Partner and JD Power-certified leader.
Microsoft has certified that Intermedia’s Contact Centre integration with Teams has met their rigorous quality standards.
White-glove onboarding from our Microsoft-certified experts gets you up and running quickly.
Single-app experience with no Teams Phone licence required.
Calls are accessed quickly from tabs within Teams, keeping employees productive.
Supports compliance with FINRA, HIPAA, GDPR, and other regulations.
Intermedia makes it easy to go to my established customer base with ageing phone systems and help them understand how flexible, secure, and reliable a cloud-based phone system can be.
MICHAEL SACHSNote: As a partner of Intermedia, you must be located within the United States, Canada, Europe, or United Kingdom in order to resell our UCaaS, CCaaS, or Voice/SIP Trunking services.
